Employee experience is as much about people as it is the design we wrap around them.

Erica Keswin went from discouraged consultant to workplace strategist. Like many of us, she found herself working on projects that weren’t going anywhere. So she threw in the towel,...

Understanding Employee Experience: Part 2

Understanding Employee Experience, Part 2: Introducing Employee Centered Design In my first article in this series, I introduced a new model of Employee Experience with the acronym PREP, that...

Understanding Employee Experience: Part 1

Understanding Employee Experience, Part 1: Taking a fresh look at ‘Employee Experience’ This is the first article in a series of 3 to be published over coming weeks, sharing...

Preventing and responding to bullying and harassment in the workplace

A call to action There is increasing awareness amongst employers of the importance of employee experience (EX); seeing their organisation through the eyes of the employee. In this guide,...