Beneath the Pastures: An in depth look into the development of the 2019 Humankind Employee Experience Initiative of the Year

Often the most inspiring employee experience programmes are borne out of a very simple, very real human problem. This was the case for Ballance Agri-Nutrients, this year’s winner of...

The 10 Principles Behind Great Employee Experiences

The 10 Principles Behind Great Employee Experiences

A few years ago, I read what would become a life changing book called The 10 Principles Behind Great Customer Experiences, by Matt Watkinson. This book clearly articulated the principles that...