Understanding Employee Experience: Part 3
This is the third article in a series looking at Employee Experience and Employee Centered Design.
2017 brings you Kin, our sister company, a modern recruitment agency challenging the norm to deliver better experiences and better outcomes. We don’t work on commission; we focus on our clients’ needs more than our own. Resulting in long-lasting relationships that create value based on trust, not just money.
We re-define, innovate, keep ahead. We seize collaborative technology and new trends. We lead by example as much as by ideas.
We welcome, support, engage. We display humility and focus on relationships. We are remembered for our positive experiences.
We are collaborative, holistic, all encompassing. We share our knowledge and embrace development. We are greater than the sum of our parts.
We trust, rely, support. We give each other the benefit of the doubt and don’t judge. We do what’s right even when no one is looking.
We aim high, crave more, drive business. We challenge constructively and add significant value to bottom lines. We are commercially savvy.
This is the first article in a series of 3 to be published over coming weeks, sharing my thoughts on how we can make the concept of ‘Employee Experience’ something that has meaning and value. If you’ve been thinking that it seems like it’s just a new wrapper on the same old ‘employee engagement chocolate bar,’ these are the articles for you!
There is increasing awareness amongst employers of the importance of employee experience (EX); seeing their organisation through the eyes of the employee. In this guide, we explore how inappropriate behaviours such as bullying and harassment affect employee experience.
“Humankind were independent and their process was really rigorous and robust, which really resonated with us. The feedback from the EX Awards programme was also great in identifying areas we could work on. I would recommend it to everyone.”
“Everyone in the team is mission-driven. Our users are part of the journey we go on, so when we win awards like this, they feel like they’ve played their part both internally and externally.”