Phoebe Kool

Senior Client Partner

Phoebe brings experience across New Zealand and the UK, leading people and transformation work in global corporates, high-growth start-ups, and fast-moving scale-ups.

Introducing 

Phoebe Kool

01

Career Snapshot

Phoebe’s career has been shaped by curiosity and a knack for getting things done. She’s worked across New Zealand and the UK with global corporates like Coca-Cola and Vodafone, high-growth start-ups like Bulb and solarZero navigating growth and change. From remuneration manager to People Experience Lead, Phoebe has built a deep understanding of how smart people practices drive business success, and she thrives where pace and complexity meet.

02

What 

she

's known for

Phoebe brings sharp commercial acumen with a practical, people-first lens. She’s known for her ability to cut through complexity, design scalable structures, and help businesses build the people capability they need to grow. Whether it’s org design, leadership coaching, or creating high-performing teams, Phoebe works with pace, clarity, and a deep understanding of what will move the dial.

03

What 

she

's proud of

One of Phoebe’s standout projects was redesigning the Customer and Sales function at solarZero, moving from an “assembly line” model to agile, cross-functional "pods". The result? Faster acquisition, higher sales conversion, improved customer satisfaction, and stronger team engagement. She’s also played key roles in scaling green energy businesses, leading recruitment sprints, and embedding sustainable people practices that support growth.

04

Why 

she

 does it

Phoebe believes people practices are a strategic lever, not just an HR function. She’s driven by helping businesses see the commercial impact of great culture, leadership, and capability. For her, work should be a place where people thrive and perform, and that happens when organisations build intentional, human-centred systems that evolve as they grow.

05

How 

she

 does it

Fast, curious, and grounded. Phoebe builds trust quickly, adapts to the pace of her clients, and isn’t afraid to ask the hard questions. She’s pragmatic, down-to-earth, and focused on designing solutions that are right for the business, not off-the-shelf templates. Clients value her for her straight-up approach, her ability to uplift capability around her, and the way she keeps people at the centre while driving real commercial outcomes.

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